February 03, 2013

New, shiny, broken

Last Monday was the big day... the day I was eligible to get a new, shiny iphone 5.  The problem was, I didn't have time to get to the store on Monday.  That means Tuesday was new iphone day!  Yay!!!!  The crowd roars!!!

Well, kinda.

I did get a new iphone.  It was all very exciting.  Then I got it home... 

Immediately the little niggling problems started.  They weren't bad enough to make it a complete #fail, but they were bad enough to absorb a major portion of my attention for the entire week.

It was a problem of connection.  I'm pretty sure it was a bad cell radio in the phone.  It worked, after a fashion... somewhat... maybe.

I use a minitower at my house for cell coverage.  Every time I left the house or came home, I had to restart the phone in order for it to connect properly.  I mean a full shut down and restart.  I tried doing "airplane" mode to see if that would work, it didn't. 

Phone calls, voicemail, text messages, app notifications were all about a 50-50 shot as to whether I would get them or not. 

I kept testing and rebooting and testing and rebooting... maybe this time it will work... and once in a while it did. 

Therein lies the problem. 

An outright failure is easy.  It's dead, it doesn't work.  Simple.  A flaky "in and out" connection... not so easy.  I'm sure I rebooted that phone more often in one week than I did in an entire year with my iphone 4.  Sheesh.

I finally took it back to the Verizon store on Saturday.  They gave me a new sim card in hopes that this would solve it.  Apparently there are flaky sim cards that will cause these issues. I was really hoping that would work because it would be so easy. 

Right - like easy ever happens.  Ha.

Went out to dinner on Saturday night... had 4 bars of connection... but had to reboot the damned thing to get it to connect to the internet.  I call that a huge #fail.  Also no app notifications.  *sigh*

Today I took the phone back again and they exchanged it.  The new phone works.  It does everything it's supposed to do without needing extra care and feeding and it doesn't lose internet connectivity.  It texts, sends voicemails, all of it, no complaints (or silence as the case may be)

After a week with a flaky phone, I have one that works. 

It will take me a couple of days to get everything set up again.  I do have most of it logged back in, but I know I've forgotten a few things. 

In the meantime, I'm very happy to have a phone that does what it's supposed to do.  Maybe this week I can concentrate on other stuff.  Whew.

Posted by: Teresa in Ho-Hum at 11:50 PM | Comments (5) | Add Comment
Post contains 480 words, total size 3 kb.

1 Congrats on the new new phone! 

But is it radically different from the old model?  IOW, should I bother upgrading?

Posted by: Pam at February 04, 2013 08:47 AM (Wce/n)

2 Pam it all depends on what you want.  If your phone is doing what you want it to do, then you shouldn't upgrade.  I wanted a few things that weren't on my old iphone. 

First - international usability. I found out on our trip this last summer that no cell access was a bit of a hindrance.  The iphone 4 from Verizon was not international capable.  This one is.

Next - wanted the better camera.  Since this is the camera I have with me all the time, the upgrade is nice.  That was not a necessity just something I wanted. (now I have to find time to use it)

The faster processor.  Yes, it is a faster phone which is nice.

4G connection which may actually arrive here at some point... you never know... but is available in most cities now. 

The slightly larger screen since my eyes aren't getting any younger.

And Siri along with the ability to do voice to text.  I did an entire grocery list yesterday morning using that.  It was excellent.

None of it is earthshakingly different and none of it means you "must" upgrade.  These are just things I wanted. 

Posted by: Teresa at February 04, 2013 08:59 AM (hJwgq)

3 I'm glad you got one that works. Intermittent problems are the worst.

Posted by: Rev. Paul at February 04, 2013 01:16 PM (upyv2)

4 My husband doesn't love his iPhone 5.  He likes the better camera, but he thinks the screen is actually smaller, not bigger.  He likes its faster, but he's not in love with it.

Posted by: Bou at February 08, 2013 09:56 PM (k+xbT)

5 Honestly Bou - the more I use the text to voice - the more I love this phone. It's so nice not to have to thumb type every damned thing!!!

Posted by: Teresa at February 08, 2013 11:04 PM (hJwgq)

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